FAQ | Next Gen Software Hub

Frequently Asked Questions

Find answers to common questions about Next Gen Learning.

General Questions

1. How do I enroll in a course?

Visit our website, choose your course, and complete the payment to enroll.

2. What types of courses are available?

We offer web development, Python, data science, basic computer training, and more.

3. Are the courses accredited?

Yes, absolutely. All courses offered by Next Gen Software Hub Pvt. Ltd. are backed by our officially registered and government-recognized credentials.

We are a legally recognized private limited company, registered under:
🔹 Startup India
🔹 MCA (Ministry of Corporate Affairs)
🔹 Startup Bihar
🔹 MSME
🔹 ISO Certified

🏆 Every course you complete from us carries recognition under a government-compliant, quality-assured startup ecosystem.

4. How much time do I need to dedicate?

Most courses are flexible and require 5–10 hours per week depending on course type.

5. Is there any instructor support?

Yes, live doubt-clearing sessions and community Telegram support is available.

6. What happens after I complete a course?

You’ll get a verified certificate and can apply for internships, jobs, or further learning.

Payments & Billing

1. What payment methods are accepted?

We accept UPI, debit/credit cards, net banking, and wallets.

2. Is GST applicable on course fees?

Yes, 18% GST is applicable as per government regulations.

3. Can I get a refund?

Refunds are issued based on eligibility and within defined timeframes specified in our Refund Policy.

4. Will I receive an invoice?

Yes, a digital invoice will be emailed to you automatically after purchase.

Ordering & Access

1. How long does it take to process an order?

Instant access is provided immediately after payment confirmation.

2. Can I track my order status?

Yes, login to your dashboard to see your course progress and subscription status.

Help & Support

1. How can I contact support?

Email: support@nextgensoftwarehub.in
Call: 9508220237

2. Is there any live chat support?

Yes, you can reach us via our official Telegram channel.

3. What if I forget my login credentials?

Use the "Forgot Password" option on the login page or contact support for a reset.